Frequently Asked Questions

Everything you need to know about your Zero Foxtrot order.

How long will it take for my order to ship?

Standard orders typically process within 2-4 business days. Once shipped, domestic delivery usually takes 3-7 business days depending on your location.

What is your return and exchange policy?

We offer a 30-day return window for unworn and unwashed items in their original packaging. Please visit our returns portal to initiate a refund or size exchange.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.

How should I care for my Zero Foxtrot apparel?

To preserve the print and fabric quality, we recommend machine washing cold with like colors and tumble drying on low heat or hanging to dry.

Can I change or cancel my order after it's placed?

Because we move quickly to get your gear out the door, we can only make changes or cancellations within 1 hour of the order being placed.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay for a secure checkout experience.